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Privacy Policy
Last updated: June 2025
Dev Yatra is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
When you enquire or book a tour with us, we may collect:
We do not sell, rent, or share your personal information with third parties except:
When you contact us via WhatsApp or phone, we store your number to respond to your enquiry and follow up on your booking. We do not add you to unsolicited marketing lists. You can opt out at any time by messaging "STOP".
We take reasonable measures to protect your information. However, no internet transmission is 100% secure. We recommend you do not share sensitive financial information over email.
You have the right to request access to, correction of, or deletion of your personal data held by us. Contact us at the details below to exercise these rights.
Dev Yatra
Bhupatwala, Haridwar, Uttarakhand 249410
+91-8057146497
️
dev.yatra.chardham@gmail.com
We collect your name, phone number, email address and travel preferences when you submit a booking inquiry or contact form. We may also collect your Aadhaar or ID number for Char Dham Yatra registration purposes, as required by the Uttarakhand government.
Your contact information is used solely to respond to your travel inquiry, process your booking and communicate tour details. We use WhatsApp and email to share itineraries, confirmations and important travel updates. We do not use your information for unsolicited marketing beyond the service you have requested.
We share your name and phone number with our accommodation partners and vehicle drivers strictly for operational purposes — so they can coordinate your pickup and check-in. For Char Dham Yatra, your ID details are shared with the Uttarakhand government registration portal only. We do not sell your data to any third party.
We retain your data for up to 2 years after your last interaction with us for business and accounting purposes. You can request deletion of your personal data at any time by emailing dev.yatra.chardham@gmail.com. We will process deletion requests within 15 working days and confirm once done.
Our website may use cookies to improve your browsing experience and analyse site traffic. We use Google Analytics to understand how visitors use our site — this data is aggregated and anonymous. You can disable cookies in your browser settings without affecting your ability to browse our website or submit inquiries.
If you have any questions, concerns or requests regarding your personal data and our privacy practices, please contact our team directly. We are committed to addressing your concerns promptly and transparently.
Email:
dev.yatra.chardham@gmail.com
Phone / WhatsApp:
+91-8057146497
Office:
Bhupatwala, Haridwar, Uttarakhand — 249401
We respond to all privacy-related queries within 3 business days. This privacy policy is effective as of January 2024 and may be updated from time to time. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Dev Yatra is committed to protecting your personal information. We collect only the minimum data required to provide our travel services and process your bookings. We do not engage in any form of data selling, unauthorized sharing or unsolicited marketing using your information.
As a Haridwar-based tour operator serving pilgrims and travellers, we understand that trust is the foundation of our relationship with guests. Every piece of information you share with us — your name, contact details, travel preferences and ID documents — is handled with the utmost care and used only for the purpose for which it was provided.
For Char Dham Yatra registrations, we are required by the Uttarakhand government to submit biometric ID details. This is a mandatory legal requirement and is not in our control. All such data is submitted only to the official government registration portal (registrationandtouristcare.uk.gov.in) and to no other entity.
If you have any concerns about how we handle your data, please contact us at dev.yatra.chardham@gmail.com. We will respond within 3 working days. This privacy policy was last updated in January 2024 and applies to all users of the Dev Yatra website and services.
Dev Yatra may update this privacy policy from time to time as our services evolve or as legal requirements change. When we make significant updates, we will post the revised policy on this page with an updated date. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes acceptance of the updated privacy policy.
Our website may contain links to third-party websites — for example, the Uttarakhand government Char Dham registration portal, Google Maps or payment platforms. This privacy policy applies only to Dev Yatra's own website and services. Third-party websites have their own privacy policies and we have no control over their practices. We recommend reviewing their policies before sharing any personal information on those platforms.
Thank you for trusting Dev Yatra with your travel planning. We value your privacy and are committed to protecting your personal information. For any privacy-related concerns, email dev.yatra.chardham@gmail.com or WhatsApp +91-8057146497.